About Us:
Ishika Holidays was founded in 2005. With competition becoming fiercer by the day as new players enter the markets, companies need to focus on their core strengths without having to worry about the minor details like travel arrangements etc. The saying "Time is Money" is even more important in today's business environment. That is why Concierge4india Services provides companies the option of challenging the problem of time management head-on. Companies who subsidize concierge services for their employees enjoy morale boosts and increased productivity while decreasing turn-over.

Concierge4india Services is a dynamic company built on the experiences of ex-hotel Concierges. A monitoring and nurturing client relationship has always been a priority. Strategies for the future include continued careful growth through building a sound infrastructure along with constant upgrading of job tracking software and user-friendly Internet support. With past expectations so well met, the future holds unlimited possibilities.

Ishika Holidays is a company that provides concierge services to corporations in Delhi. While the initial focus will be on providing these services within Delhi, Concierge4India Services will be available, in the next two years, in all major cities across India.

Ishika Holidays offers a highly professionalized and accommodating concierge and management team dedicated to providing errand services and prompt request completion to our customers.

Ishika Holidays has brought international standards and practices to India. Our convenience oriented, web-based system has made this employee benefit affordable for every company. Human Resource professionals find that offering employees a "personal assistant" (on-site or off-site) is an effective corporate perk to increase loyalty, satisfaction and productivity and for recruiting and retention of top-notch employees, especially when they know."Hospitality at your doorstep".

No task is too great or too small for the experienced Ishika Holidays staff. We smooth out the challenges of each day's busy schedule by providing employees with premier corporate concierge services. We track and store client data to make the service even more personalized. Of course, all information is kept strictly confidential. Keeping things easy is the key to our paramount success - and we've done just about everything under the moon.

The Concept :
The concept of a concierge has been an important function in the hotel industry especially at the five-star level. A European concept which was adopted by the U.S. and has been incorporated in a number of Indian hotels like Hyatt, Taj and Oberoi’s.

The function of a concierge in a hotel is to provide information and assistance to guests staying in the hotel.  It is regarded as the highest form of guest relations since it involves handling travel arrangements, airline reconfirmation, onward bookings, arranging movie and theatre tickets, babysitting services, restaurant reservations and any other services required by the guests.

Most frequent travelers have experienced the services of a concierge in one hotel or the other. The Concierge is regarded as a highly professional hotel executive who can provide efficient services of the highest quality.

Sandeep Arora, Head Concierge:

• B.A. (History/Political Science), University of Calgary, Canada
• Diploma (Hotel and Restaurant Management), Southern Alberta Institute of Technology, Calgary, Canada
• Concierge, Hyatt Regency Delhi
• Lobby Manager, Radisson Hotel Delhi
• Asst. Manager-F&B, Radisson Hotel Delhi
• Asst. Manager-Front Office, Marriott WelcomHotel New Delhi
• Manager-Internal Audit, ITC Hotels Ltd
• Front Office Manager, InterContinental Parkroyal Nehru Place
• Regional Manager, Desiya Online Travel Distribution Services
• Director Operations, Desiya Online Travel Distribution Services
• Chief Executive, SA Hospitality Private Limited
  

Arvind Pandey, Head Concierge:

• B.A Delhi University
• Concierge, City Centre Hotel & Apartments, Dubai
• Travel Desk Incharge, The Bristol Hotel, Gurgaon
• GSA Concierge, Marriott WelcomHotel New Delhi
• Concierge Executive, InterContinental Nehru Place
• CEO, Ishika Holidays Pvt Ltd.