About Us:
Ishika Holidayswas founded in 2005. With competition becoming fiercer by the day as new players
enter the markets, companies need to focus on their core strengths without
having to worry about the minor details like travel arrangements etc. The saying
"Time is Money" is even more important in today's business environment. That is
why Concierge4india Services provides companies the option of challenging the
problem of time management head-on. Companies who subsidize concierge services
for their employees enjoy morale boosts and increased productivity while
decreasing turn-over.
Concierge4india Services is a dynamic company
built on the experiences of ex-hotel Concierges. A monitoring and nurturing
client relationship has always been a priority. Strategies for the future
include continued careful growth through building a sound infrastructure along
with constant upgrading of job tracking software and user-friendly Internet
support. With past expectations so well met, the future holds unlimited
possibilities.
Ishika Holidays is a company that provides concierge services to corporations in Delhi. While
the initial focus will be on providing these services within Delhi,
Concierge4India Services will be available, in the next two years, in all major
cities across India.
Ishika Holidays offers a highly
professionalized and accommodating concierge and management team dedicated to
providing errand services and prompt request completion to our customers.
Ishika Holidays has brought international standards and
practices to India. Our convenience oriented, web-based system has made this
employee benefit affordable for every company. Human Resource professionals find
that offering employees a "personal assistant" (on-site or off-site) is an
effective corporate perk to increase loyalty, satisfaction and productivity and
for recruiting and retention of top-notch employees, especially when they
know."Hospitality at your doorstep".
No task is too great or too small
for the experienced Ishika Holidays staff. We smooth out the
challenges of each day's busy schedule by providing employees with premier
corporate concierge services. We track and store client data to make the service
even more personalized. Of course, all information is kept strictly
confidential. Keeping things easy is the key to our paramount success - and
we've done just about everything under the moon.
The Concept : The concept of a concierge has been an important function in the hotel industry
especially at the five-star level. A European concept which was adopted by the
U.S. and has been incorporated in a number of Indian hotels like Hyatt, Taj and
Oberoi’s.
The function of a concierge in a hotel is to provide
information and assistance to guests staying in the hotel. It is regarded as
the highest form of guest relations since it involves handling travel
arrangements, airline reconfirmation, onward bookings, arranging movie and
theatre tickets, babysitting services, restaurant reservations and any other
services required by the guests.
Most frequent travelers have experienced
the services of a concierge in one hotel or the other. The Concierge is regarded
as a highly professional hotel executive who can provide efficient services of
the highest quality.
Sandeep Arora, Head Concierge:
B.A. (History/Political
Science), University of Calgary, Canada
Diploma (Hotel and Restaurant
Management), Southern Alberta Institute of Technology, Calgary, Canada
Concierge, Hyatt Regency Delhi
Lobby Manager, Radisson Hotel Delhi
Asst. Manager-F&B, Radisson Hotel Delhi
Asst. Manager-Front Office,
Marriott WelcomHotel New Delhi
Manager-Internal Audit, ITC Hotels Ltd
Front Office Manager, InterContinental Parkroyal Nehru Place
Regional Manager, Desiya Online Travel Distribution Services
Director
Operations, Desiya Online Travel Distribution Services
Chief Executive,
SA Hospitality Private Limited
Arvind Pandey, Head Concierge:
B.A Delhi University
Concierge, City Centre Hotel &
Apartments, Dubai
Travel Desk Incharge, The Bristol Hotel, Gurgaon
GSA Concierge, Marriott WelcomHotel New Delhi
Concierge Executive,
InterContinental Nehru Place
CEO, Ishika Holidays Pvt Ltd.
ISHIKA HOLIDAYS PVT. LTD. 40, 3rd Floor, Mini Market, Nanak Pura, MOTI BAGH,New Delhi - 110021, India Phone:91-11-26530671/2/41643654/24100671/72 Fax:91-11-26530671/28082480/24100671
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